Terms and Conditions

Welcome to Lys Voile. By using our website (www.lysvoile.com) and making a purchase, you agree to the following Terms & Conditions. Please read them carefully.


1. General

  • These Terms govern the use of our website and services.

  • By placing an order, you confirm that you are at least 18 years old or have permission from a parent/guardian.

  • We reserve the right to update or modify these Terms at any time without prior notice.


2. Products & Pricing

  • We make every effort to display accurate product images and descriptions. However, colors may vary slightly due to screen settings.

  • Prices are listed in Canadian Dollars (CAD) and may change without notice.

  • Promotions and discounts are subject to availability and can be withdrawn at any time.


3. Orders & Payments

  • Orders are accepted through our website only.

  • We accept major credit/debit cards and other secure payment methods listed at checkout.

  • An order confirmation will be sent to your email once payment is processed.


4. Shipping & Delivery

  • We ship across Canada using trusted carriers.

  • Delivery times are estimates and may vary due to factors beyond our control.

  • Lys Voile is not responsible for delays caused by the shipping carrier.


5. Returns & Exchanges

  • Returns are accepted within 14 days of delivery for eligible items (see our Return Policy for full details).

  • Items must be in original condition, unworn, unwashed, and with tags attached.

  • Some items, such as hijabs, underscarves, and sale items, are final sale.


6. Intellectual Property

  • All content on this website, including images, text, logos, and designs, is the property of Lys Voilé and may not be copied or used without permission.


7. Limitation of Liability

  • Lys Voilé is not liable for any damages arising from the use or misuse of our products.

  • We are not responsible for any indirect, incidental, or consequential damages.


8. Privacy

  • Your personal information is collected and used in accordance with our Privacy Policy.


9. Contact Us

For any questions about these Terms & Conditions, please contact us:
📧 contact@lysvoile.com
📞 +1 519 701 7674
📍 London, Ontario, Canada